Return Policy

Return FAQ’s

What is your return policy?

We hope you love what you ordered, but in case you don’t, you can return your purchase if the product is damaged or defective.

How long do I have to make a return?

All items must be returned according to the instructions below within 30 days.

What are my refund options?

Purchases that are returned according to this policy will receive a full refund.

When will I receive my refund?

Returns will be processed within 1-2 weeks of the date we receive your returned item.

Return Shipping Instructions

You can send your purchase back to us, at your expense. Once we receive your package, we will promptly process your return according to our policy.

You will be responsible for paying for your own shipping costs for returning your item.

Return Instructions

Please contact us for return instructions at serenitygardendecor@rogers.com or 416-716-5060

Customer will pay for return shipping and will be reimbursed the full cost once item is received back.

Returns are accepted for damaged or defective products, pictures must be provided.